ArtCraft
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FAQ'S
We've collected all of your most commonly asked questions in this section of the website.
If there is something you still don't understand about The Gnomon Workshop, please let us know. We will be more than happy to help you.
If there is something you still don't understand about The Gnomon Workshop, please let us know. We will be more than happy to help you.
PAYMENT & BILLING
WHAT KIND OF CREDIT CARD DO YOU ACCEPT? CAN I PAY BY CHECK?
Because Schoolism teaches students from time zones all over the world, the courses are pre-recorded, so you won't have to worry about scheduling your life around live classes.
The pre-recorded lectures work like YouTube in the sense that you can watch them whenever and from wherever you want, provided that you have a high speed internet connection. You can fast forward, pause, rewind, and watch the lectures in parts if you can't watch entire lectures all in one sitting. We offer classes in two formats: Critiqued Sessions and Subscriptions.
The pre-recorded lectures work like YouTube in the sense that you can watch them whenever and from wherever you want, provided that you have a high speed internet connection. You can fast forward, pause, rewind, and watch the lectures in parts if you can't watch entire lectures all in one sitting. We offer classes in two formats: Critiqued Sessions and Subscriptions.
IS MY CREDIT CARD NUMBER SAFE? IS MY INFORMATION KEPT PRIVATE?
No. The Gnomon Workshop library streams content via the library's integrated player.
WHAT IS YOUR REFUND POLICY?
For individual customers, we accept Visa, MasterCard, American Express, JBC, Discover, and Diners Club. We do not accept PayPal, checks or wire transfers for the payment of individual accounts.
If something unexpected comes up during my course and I am unable to finish it, can I get a refund?
Our transaction provider Stripe, employs the latest secure server technology to ensure this information is protected to the highest standards. Encryption is used to safeguard your credit card information and only orders from web browsers that permit communication through Secure Socket Layer (SSL) technology are accepted - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us. All orders are then processed by Stripe on computers that are not connected to the Internet.
If something unexpected comes up and I am unable to finish the course but I don't want a refund, can I be moved into my instructor's next session?
I tried to purchase a class but my card was declined! What happened?
COURSE
I've never taken an online class before.
How does it work?
How does it work?
Because Schoolism teaches students from time zones all over the world, the courses are pre-recorded, so you won't have to worry about scheduling your life around live classes.
The pre-recorded lectures work like YouTube in the sense that you can watch them whenever and from wherever you want, provided that you have a high speed internet connection. You can fast forward, pause, rewind, and watch the lectures in parts if you can't watch entire lectures all in one sitting. We offer classes in two formats: Critiqued Sessions and Subscriptions.
The pre-recorded lectures work like YouTube in the sense that you can watch them whenever and from wherever you want, provided that you have a high speed internet connection. You can fast forward, pause, rewind, and watch the lectures in parts if you can't watch entire lectures all in one sitting. We offer classes in two formats: Critiqued Sessions and Subscriptions.
How long do I have to complete a course?
No. The Gnomon Workshop library streams content via the library's integrated player.
Is there a limit to how many times I can take a course?
For individual customers, we accept Visa, MasterCard, American Express, JBC, Discover, and Diners Club. We do not accept PayPal, checks or wire transfers for the payment of individual accounts.
HOW DO I BECOME A STUDENT?
Our transaction provider Stripe, employs the latest secure server technology to ensure this information is protected to the highest standards. Encryption is used to safeguard your credit card information and only orders from web browsers that permit communication through Secure Socket Layer (SSL) technology are accepted - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us. All orders are then processed by Stripe on computers that are not connected to the Internet.
DO YOU REQUIRE AN APPLICATION OR PORTFOLIO REVIEW?
HOW MUCH ARE CLASSES?
MENTORSHIP & REVIEW
What are online review?
Because Schoolism teaches students from time zones all over the world, the courses are pre-recorded, so you won't have to worry about scheduling your life around live classes.
The pre-recorded lectures work like YouTube in the sense that you can watch them whenever and from wherever you want, provided that you have a high speed internet connection. You can fast forward, pause, rewind, and watch the lectures in parts if you can't watch entire lectures all in one sitting. We offer classes in two formats: Critiqued Sessions and Subscriptions.
The pre-recorded lectures work like YouTube in the sense that you can watch them whenever and from wherever you want, provided that you have a high speed internet connection. You can fast forward, pause, rewind, and watch the lectures in parts if you can't watch entire lectures all in one sitting. We offer classes in two formats: Critiqued Sessions and Subscriptions.
For my review, I won't be able to turn in my assignment on time, what should I do?
No. The Gnomon Workshop library streams content via the library's integrated player.
GENERAL & SUPPORT
DO I GET A CERTIFICATE FOR ENROLLING YOUR COURSE?
Because Schoolism teaches students from time zones all over the world, the courses are pre-recorded, so you won't have to worry about scheduling your life around live classes.
The pre-recorded lectures work like YouTube in the sense that you can watch them whenever and from wherever you want, provided that you have a high speed internet connection. You can fast forward, pause, rewind, and watch the lectures in parts if you can't watch entire lectures all in one sitting. We offer classes in two formats: Critiqued Sessions and Subscriptions.
The pre-recorded lectures work like YouTube in the sense that you can watch them whenever and from wherever you want, provided that you have a high speed internet connection. You can fast forward, pause, rewind, and watch the lectures in parts if you can't watch entire lectures all in one sitting. We offer classes in two formats: Critiqued Sessions and Subscriptions.
ARE YOUR COURSES DOWNLOADABLE?
No. The Gnomon Workshop library streams content via the library's integrated player.
CAN I ORDER OVER THE PHONE?
CAN I GIVE A COURSE AS A GIFT?
I have doubts about some of the content. Who should I reach out to?
What type of software or materials will I need?
I am having issues with the site functioning properly. Who should I reach out to?
Can I WATCG THE COURSE from my tablet or smartphone?
When you choose ArtCraft for your art education, you will learn to draw, paint, and design from the comfort of your home for a fraction of the cost of traditional art school. Your instructors will be top professionals in the art industry who are doing the dream jobs that you want.
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